Returns & Exchanges

At Hooey Brands, we stand by the quality of our gear and offer a hassle-free 30-day return policy for all unworn and unwashed items. Whether you need a different size or a different style, we are committed to ensuring you find the perfect fit for your Western lifestyle.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Follow the prompts to generate a prepaid shipping label, which will be sent directly to your email for easy printing.

• 3.
  Package Your Gear

  Place the items in their original packaging with all tags attached, secure the new shipping label to the outside, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.